Crown Equine Solutions Privacy Policy
At Crown Equine Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communications.
By using this website, you agree to the terms outlined below.
Information We Collect
We may collect personal information including:
Your name
Phone number
Email address
Property address
Horse information relevant to treatment bookings
Payment or invoicing details
Information submitted through contact forms, bookings, emails, or social media
We may also collect non-personal website data such as browser type, pages visited, and general website analytics.
How We Use Your Information
Your information may be used to:
Schedule and manage appointments
Communicate regarding treatments, bookings, and enquiries
Maintain client and horse records
Send invoices or payment reminders
Improve our services and website experience
Share occasional updates, promotions, or business announcements
We will never sell your personal information to third parties.
Storage and Protection of Information
We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.
Information may be stored electronically through secure platforms used for bookings, invoicing, email communication, or client record management.
Sharing Information
Your information will only be shared where necessary, including:
With service providers assisting in website hosting, payments, or bookings
Where required by law
With your consent
Horse treatment notes and client information remain confidential unless disclosure is authorised or legally required.
Cookies and Website Analytics
This website may use cookies or analytics tools to understand website traffic and improve user experience.
You can choose to disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites or social media platforms. Crown Equine Solutions is not responsible for the privacy practices of those external websites.
Access or Correction Requests
You may request access to the personal information we hold about you or request corrections if information is inaccurate.
To do so, please contact us directly.
Changes to This Policy
This Privacy Policy may be updated occasionally to reflect changes to services, legal requirements, or website functionality. Updated versions will be published on this page.
Contact
For any questions regarding this Privacy Policy or your personal information, please contact:
Crown Equine Solutions
crownequinesolutions@gmail.com
0409 539 721
Western Australia